What we
take responsibility for.
Building software for other humans is a serious act. This page is our short, honest inventory of the responsibilities we accept, and the ways we are trying to meet them.
The humans come first.
The people who work here, and the people who use what we build, are the two audiences we serve. Everything else — press, valuation, market share — is downstream.
We commit to:
- We aim to offer fair and competitive compensation.
- We aim to provide competitive health and wellbeing benefits as our company grows.
- Enforce a minimum leave policy, not just a maximum.
- Build our products around informed, revocable consent — for every user, in every geography.
- Publish clear community guidelines and reply personally to reports.
Data is the user's, not ours.
We treat personal data the way we would want ours treated. This is not just a policy — it is an engineering discipline that shapes what we log, what we store, and what we throw away.
We commit to:
- Collect the smallest amount of data that lets the product work.
- Never sell personal data.
- Encrypt in transit and at rest. Rotate keys. Audit access.
- Publish and update a plain-English privacy policy.
- Honour access, correction and deletion requests promptly and personally.
The right thing, even when it costs.
The internet has too many products that got the metric right and the person wrong. We would rather build slower than build something we would be embarrassed to show our families.
We commit to:
- Design against dark patterns — no fake urgency, no manipulated defaults, no consent by exhaustion.
- Reject work that would require us to compromise trust, safety, or truth.
- Say no to features that would grow a number at the expense of the person behind it.
- Publish reasoning openly when a decision would benefit from public review.
A light footprint.
We are a small software company. Our footprint is small by nature — but not zero. We take responsibility for the carbon we cause, on- and off-screen.
We commit to:
- Where practical, we prefer infrastructure providers that publish sustainability commitments.
- Design software that runs efficiently on modest devices, so old phones don't need to be replaced.
- Ship low-motion, low-data modes; respect prefers-reduced-motion and save-data.
- Measure and, once we have real data, publish our operational carbon annually.
- Prefer local hires and low-travel work over unnecessary flights.
Intelligence as a promise.
We use language models, image models, and other machine-learning systems in some of our products. That is a promise — to be careful with how those systems are trained, deployed, and audited.
We commit to:
- Only train or fine-tune on data we have the right to use.
- Prefer smaller, task-shaped models over blunt general ones, where suitable.
- Where appropriate, we provide references or explain the basis of AI-generated information.
- Never use models to make decisions that materially affect people without human review.
- Publish our AI-use disclosures in-product, in plain English.
Who is accountable.
Held by the leadership.
Responsibility is not a committee. The company’s leadership is accountable for maintaining these commitments, and answers when they are not being met.
An annual note.
Once we have a full year of data, we will publish an annual responsibility report — short, honest, comparable year to year.
An open inbox.
If you believe we are falling short of any commitment here, write to connect@nxtspacelabs.com with the subject line "Responsibility". Every report is reviewed and routed to the appropriate team.
Hold us to this.
If something we do falls short of what we promise here, please tell us.
Write to us →Last reviewed: July 2026 · Next scheduled review: July 2027 (or earlier if laws or operations materially change).