A short list of
what not to do.
This policy sets out how you may and may not use NextSpace Labs Services. It applies alongside our Terms of Use, our Privacy Policy, and any product-specific community guidelines.
1. Scope
This Acceptable Use Policy (“AUP”) applies to your use of the nxtspacelabs.com Website, our applications, our products, and any related APIs or interfaces (together, the “Services”). It applies to every user — registered account holders, guest visitors, business users, and researchers alike.
2. Baseline expectations
You agree to use the Services:
- Lawfully — in compliance with all applicable local, national, and international laws;
- Honestly — without misrepresenting yourself, another person, or your affiliation with any organisation;
- Respectfully — treating other users as you would expect to be treated;
- Only for the purposes the Service is designed for, and only in ways we permit.
3. Prohibited conduct
You must not use the Services — or attempt to use them — to:
3.1 Harm to people
- Threaten, harass, stalk, intimidate, or incite violence against any individual or group;
- Send unsolicited sexual content or unwanted sexual advances;
- Publish content that sexualises minors, or that endangers the safety, dignity, or welfare of a child, in any form;
- Promote self-harm, suicide, or eating disorders;
- Publish or transmit non-consensual intimate imagery, or threaten to do so;
- Dox — publish another person’s personal or contact details without their consent, or in a way that facilitates harassment;
- Impersonate another person, or falsely claim to represent any individual, organisation, or authority.
3.2 Illegal or regulated activity
- Engage in, promote, or facilitate any illegal activity, including trafficking of persons, drugs, weapons, endangered species, stolen goods, counterfeit currency, or forged documents;
- Solicit or offer sexual services, or use the Services to arrange, promote, or facilitate any commercial sexual activity or human trafficking;
- Solicit or transmit content depicting or promoting child sexual abuse material (CSAM). We report suspected CSAM to the National Center for Missing & Exploited Children (NCMEC), the National Cyber Crime Reporting Portal (India), and equivalent authorities in other jurisdictions, and cooperate with law-enforcement requests permitted by law;
- Promote, facilitate, or engage in terrorism, violent extremism, or the recruitment, training, or financing of a designated terrorist organisation;
- Launder money or evade financial-crime controls;
- Circumvent age-verification, identity-verification, or KYC controls that the law or the Service requires.
3.3 Deception, fraud, and manipulation
- Deceive, defraud, or scam another user — including through phishing, romance scams, investment scams, fake job offers, advance-fee fraud, or impersonation;
- Create fake accounts at scale, operate coordinated inauthentic behaviour, or use bots or automation to imitate real users;
- Buy, sell, transfer, share, or coordinate the manipulation of accounts, verifications, ratings, followers, gifts, or in-app currency;
- Manipulate rankings, reviews, or algorithmic surfaces through fake engagement or coordinated brigading;
- Use the Services to run pyramid, ponzi, multi-level-marketing, or similar schemes;
- Use synthetic media (deepfakes, cloned voices, AI-generated faces) to impersonate a real person or to deceive users about the source or authenticity of content.
3.4 Content violations
- Post content that infringes another party’s copyright, trademark, publicity right, trade secret, or other intellectual-property right — see also our Intellectual Property Notice;
- Post content that breaches another person’s privacy, medical confidentiality, or contractual confidentiality obligations;
- Post hate speech targeting protected characteristics (race, religion, caste, gender, sexuality, disability, national origin, immigration status);
- Post graphic violence, gore, or shock content;
- Post content that is illegal in the user’s jurisdiction (for example, content that violates India’s IT Rules 2021 or the Consumer Protection (E-Commerce) Rules 2020).
3.5 Technical abuse
- Reverse-engineer, decompile, or attempt to derive the source code of any Service, except to the minimum extent permitted by law;
- Interfere with, degrade, or attempt to overload the Service (including denial-of-service, resource-exhaustion, brute-force enumeration at scale);
- Scrape, harvest, or systematically extract data from the Service using automated tooling, except where we expressly permit it in writing or where the tooling respects our published rate limits and robots directives;
- Bypass access controls, geographic restrictions, payment gates, or rate limits;
- Introduce or transmit malware, ransomware, keyloggers, or other malicious code;
- Probe, scan, or test the vulnerability of the Service other than under our Responsible Disclosure Policy;
- Access accounts, data, or systems you are not authorised to access;
- Use the Service to send spam, chain messages, unsolicited commercial communications, or bulk messaging;
- Frame the Service inside another website or embed it inside another product without our written permission, in a way that misrepresents the source.
3.6 AI-specific abuse
- Use our AI-powered features to generate content that violates any other section of this AUP, including deep-fake defamation or synthetic CSAM;
- Attempt to extract training data or system prompts from our models;
- Attempt to break the safety instructions or content filters of our AI systems (“jailbreaking” for the purpose of producing prohibited content);
- Use our AI outputs to train a competing model, unless the applicable licence expressly permits it;
- Represent AI-generated content as human-authored, or vice versa, in a way that misleads.
4. Age & identity
Our Services are not directed at persons under the age of 18. You must be at least 18 to create an account or to use any product feature that requires an account. Where our Services allow user-to-user contact, video, or voice, you may not access those features on behalf of, or while accompanied by, a person under 18.
You must use your own identity where the Service requires it. You may not create an account for another person, transfer an account, or grant your account credentials to a third party.
5. Enforcement
Where we identify a breach of this AUP — through user reports, automated detection, or our own review — we may, at our sole discretion, take one or more of the following steps:
- Remove the offending content or feature access;
- Warn the account holder in-product or by email;
- Suspend the account (temporarily or indefinitely);
- Terminate the account and delete associated content, subject to legal retention obligations;
- Withhold or reverse in-app currency, earnings, or rewards associated with the breach;
- Prevent the user from creating new accounts;
- Report the matter to law enforcement, a regulator, a payment scheme, or another platform, in accordance with applicable law;
- Preserve evidence and cooperate with lawful requests for information.
The response we choose is proportionate to the severity of the breach, whether it is a first-time or repeat issue, the harm caused or risked, and the user’s history on the Service.
6. Urgent action
Nothing in this AUP requires us to notify a user before we act on content or behaviour that (a) creates an imminent risk of harm to any person, (b) requires action to comply with a court order, warrant, or lawful regulatory demand, or (c) is likely to cause continuing harm to the Service or to other users if left in place.
7. Reporting a violation
If you believe another user has breached this AUP:
- Use the in-product “Report” control where available — it routes the report with the right context.
- For urgent matters (imminent threat to a person, CSAM, active fraud), write to connect@nxtspacelabs.com with the subject line “URGENT · AUP Report”. If a life is at risk, contact local emergency services first.
- For content-piracy or trademark reports, follow the process on our Intellectual Property Notice.
- For security issues, follow our Responsible Disclosure Policy instead of the AUP route.
8. Appeals
If you believe an enforcement action against you was mistaken:
- Reply to the enforcement email, or write to connect@nxtspacelabs.com with the subject line “AUP Appeal”;
- Include the account identifier, the action taken, and any context you would like us to consider;
- A person reviews every appeal. We aim to acknowledge appeals within three business days and to reach a decision as promptly as reasonably possible.
The Grievance Officer under India’s IT Rules 2021 — contact detail in our Privacy Policy — is the ultimate internal escalation for content and account matters affecting Indian users.
9. Interaction with other policies
- This AUP is incorporated by reference into the Terms of Use. Breach of this AUP is a breach of the Terms.
- Personal data collected while investigating a suspected breach is processed under the Privacy Policy, on the legal bases of legitimate interest, legal obligation, and, where applicable, consent.
- AI-driven moderation is used in accordance with our Responsible AI commitments; human oversight is available for consequential decisions.
10. Changes to this policy
We may update this AUP as our products evolve or as new categories of abuse emerge. When we do, we update the “Last updated” date at the top and, for material changes, notify users through the Service or by email where required by law.
11. Contact
- Reports: connect@nxtspacelabs.com
- Appeals: connect@nxtspacelabs.com
- Postal: NextSpace Labs Private Limited, Door No 1-60/8/A & B, 3rd Floor, KNR Square, Opp. The Platina, Gachibowli, Kondapur, Hyderabad — 500 032, Telangana, India
Version history
- Version 1.0 — effective 4 July 2026 — first publication.